Damar Assessor Jane Hardy (pictured below) successfully guessed the name of Pudsey’s brother (he’s called Hunter by the way) in our “name the bear” competition for Children in Need, which raised £66 in all. Many thanks to all those visitors to Damar and staff who chose a name and donated!
Set out below are the core vision and policy statement set out our equality and diversity policy. We value the comments and views of our learners, employers, staff and other stakeholders so if you have any comments, please let us know.
Vision
At Damar Training we are committed to promoting equality and diversity within all our activities and are determined to create a culture in which unlawful discrimination is not tolerated.
We believe that diversity within our team, our learners and our wider customer base are all essential to our success and strength as a provider.
Policy Statement
Every individual should be treated fairly, respectfully and with dignity and to this end we are determined to proactively tackle all forms of inequality. We will ensure that all staff, learners, visitors and other stakeholders have the right to:
Regardless of:
We have updated our policy on equality and diversity to reflect the changes resulting from the Equality Act 2010. If your organisation has not yet updated its policy it’s worth having a look at ours (click link below to download). There is some excellent guidance on the new legislation at the Equality and Human Rights Commission’s website at www.equalityhumanrights.com.
Equality and Diversity Policy.pdf
On Friday 19th November, Damar assessor Lyn Henderson braved the icy waters of the Blue Planet Aquarium to go swimming with sharks! The swim was in aid of charity (and Damar customer) Kidscan. Kidscan (www.kidscan.org.uk) who are based in Salford, carry out groundbreaking research into childhood cancers.
The photo shows Lyn in the water….. that shape behind her head is a shark!
Well done to Lyn and thank you to all those who sponsored her.
Opportunity: Customer Service Advisor
Location: Old Trafford
Sector: Energy
Salary: £16,000pa + bonus + benefits
Job Specifications: Some examples of the tasks involved in the job are answering and resolving customer enquiries and demonstrating ownership of the problem, proactively reviewing customer accounts when they call, to identify and resolve any future problems before they arise, taking the opportunity to promote and sell relevant products to each customer as appropriate and enhancing the overall customer relationship with British Gas. This is a Customer Service apprenticeship.
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
Opportunity: Financial Solutions Outbound Agents
Location: Stockport
Sector: Financial Solutions
Salary: £250.00 per week
Job Specifications: An example of the task involved are to maximise the sales potential of every inbound and outbound call ensuring that individual quantitative and qualitative performance targets are either met or exceeded and to approach every call in an ethical and positive manner, identifying sales opportunities through use of appropriate sales techniques to ensure customer needs are met. This is a Customer Service apprenticeship.
Contact: Debbie Smith 0161 480 8171 or Debbie@damartraining.com
Opportunity: Claims Assistant
Location: Salford
Sector: Accident Claims
Salary: £95.00 per week
Job Specifications: You will be required to help customers make personal injury claims by speaking to database of pre-qualified clients and explaining services of the company whilst attempting to gain commitment from the client. This is a Customer Service apprenticeship.
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
Opportunity: Tele-researcher
Location: Congleton
Sector: Teleresearch
Salary: £95.00 per week
Job Specifications: This telemarketing role is focused on research rather than sales. You will be required to make outbound calls to existing clients to fact find about products and services and how they may be improved. You will also handle inbound calls in an effective and professional manner. In addition you will be required to do most of your own administration. This is a Customer Service apprenticeship.
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
Opportunity: Reporting Technician
Location: Cheadle
Sector: Engineering
Salary: £95.00 per week
Job Specifications: Duties include: reporting test results using word and Excel, basic office duties, collecting and checking internal paperwork, maintaining stock levels of office / cleaning supplies and answering the telephones. Applicants should be time orientated, organised, and excellent interpersonal skills. It is important that applicants have a very good grasp of Microsoft office. This is a Business and Administration apprenticeship.
Contact: Simone Dryden 0161 480 8171 Simone@damartraining.com
Opportunity: Animal Nursing Assistant
Location: Warrington
Sector: Veterinary Practice
Salary: £95.00 per week
Job Specifications: This opportunity is a mixture of reception duties and animal nursing. You will be required to meet and greet customers and liaise over the phone regarding appointments. You will also be required to assists the vets with operations on animals. This is a Business and Administration apprenticeship.
Contact: Simone Dryden 0161 480 8171 Simone@damartraining.com
Opportunity: Claims Assistant
Location: Salford
Sector: Accident Claims
Salary: £95.00 per week
Job Specifications: You will be required to support the claims department with various administrative duties. Candidates must have excellent attention to detail as the data entry tasks you will have to perform are extremely important to this employer. This is a Business and Administration apprenticeship.
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
Opportunity: Administration Assistant
Location: Prestwich
Sector: Legal
Salary: £95.00 per week
Job Specifications: This is a varied role which includes various administrative tasks, elements of customer service and some legal secretarial duties. Candidates will be required to perform basic clerical duties such as filing, photocopying and faxing as well as answering incoming calls and dealing with queries. In addition candidates will be required to perform audio typing duties. This is a Business and Administration apprenticeship.
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
Opportunity: Telesales
Location: Salford
Sector: Accident Claims
Salary: £95.00 per week
Job Specifications: You will be required to help customers make personal injury claims by speaking to database of pre-qualified clients, explaining services of the company whilst attempting to gain commitment from the client. This is a Business and Administration apprenticeship
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
Opportunity: Customer Service Advisor
Location: Old Trafford
Sector: Energy
Salary: £16,000pa + bonus + benefits
Job Specifications: Some examples of the tasks involved in the job are answering and resolving customer enquiries and demonstrating ownership of the problem, proactively reviewing customer accounts when they call, to identify and resolve any future problems before they arise, taking the opportunity to promote and sell relevant products to each customer as appropriate and enhancing the overall customer relationship with British Gas. This is a Customer Service apprenticeship.
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
Opportunity: Financial Solutions Outbound Agents
Location: Stockport
Sector: Financial Solutions
Salary: £250.00 per week
Job Specifications: An example of the task involved are to maximise the sales potential of every inbound and outbound call ensuring that individual quantitative and qualitative performance targets are either met or exceeded and to approach every call in an ethical and positive manner, identifying sales opportunities through use of appropriate sales techniques to ensure customer needs are met. This is a Customer Service apprenticeship.
Contact: Debbie Smith 0161 480 8171 or Debbie@damartraining.com
Opportunity: Claims Assistant
Location: Salford
Sector: Accident Claims
Salary: £95.00 per week
Job Specifications: You will be required to help customers make personal injury claims by speaking to database of pre-qualified clients and explaining services of the company whilst attempting to gain commitment from the client. This is a Customer Service apprenticeship.
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
Opportunity: Teleresearcher
Location: Congleton
Sector: Teleresearch
Salary: £95.00 per week
Job Specifications: This telemarketing role is focused on research rather than sales. You will be required to make outbound calls to existing clients to fact find about products and services and how they may be improved. You will also handle inbound calls in an effective and professional manner. In addition you will be required to do most of your own administration. This is a Customer Service apprenticeship.
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
Opportunity: Reporting Technician
Location: Cheadle
Sector: Engineering
Salary: £95.00 per week
Job Specifications: Duties include: reporting test results using word and Excel, basic office duties, collecting and checking internal paperwork, maintaining stock levels of office / cleaning supplies and answering the telephones. Applicants should be time orientated, organised, and excellent interpersonal skills. It is important that applicants have a very good grasp of Microsoft office. This is a Business and Administration apprenticeship.
Contact: Simone Dryden 0161 480 8171 Simone@damartraining.com
Opportunity: Animal Nursing Assistant
Location: Warrington
Sector: Veterinary Practice
Salary: £95.00 per week
Job Specifications: This opportunity is a mixture of reception duties and animal nursing. You will be required to meet and greet customers and liaise over the phone regarding appointments. You will also be required to assists the vets with operations on animals. This is a Business and Administration apprenticeship.
Contact: Simone Dryden 0161 480 8171 Simone@damartraining.com
Opportunity: Claims Assistant
Location: Salford
Sector: Accident Claims
Salary: £95.00 per week
Job Specifications: You will be required to support the claims department with various administrative duties. Candidates must have excellent attention to detail as the data entry tasks you will have to perform are extremely important to this employer. This is a Business and Administration apprenticeship.
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
Opportunity: Receptionist/Secretary
Location: Stockport
Sector: Accountancy
Salary: £265 per week
Job Specifications: You will be require to answer incoming telephone calls, monitor meeting rooms, audio and copy typing, filing, photocopying, faxing and general office duties when required. This is a Business and Administration apprenticeship.
Contact: Maria Grimsley 0161 480 8171 maria@damartraining.com
Opportunity: Office Assistant/Filing Clerk
Location: Wilmslow
Sector: Legal
Salary: £125.00 per week
Job Specifications: The main purpose of this job role is to file legal documents.There may also be some basic administration tasks and it is within the debt and asset recovery team. The position is likely to be a six month contact initially (may go permanent). This is a Business and Administration apprenticeship.
Contact: Maria Grimsley 0161 480 8171 maria@damartraining.com
Opportunity: Trainee Recruitment Consultant
Location: Central Manchester
Sector: Recruitment
Salary: £95.00 per week
Job Specifications: The role is within a recruitment agency, assisting with recruitment, primarily of office staff. Position will involve lots of telephone work, so must be confident, polite and friendly. Also administration and PC work, plus potential for becoming involved in interviewing of candidates. Hours are 9-5. May be potential for overtime, but this will be paid. Initially role will pay £95.00 but with potential to rise very quickly. Also potential for commission on each placement where assistance has been given.
Contact: Maria Grimsley 0161 480 8171 maria@damartraining.com
Opportunity: Trainee Recovery Administrator
Location: Sharston
Sector: Claims
Salary: Minimum Wage (age dependent)
Job Specifications: You will be required to assist in the administration and daily tasks of all Recovery Negotiators in order that the needs of the business are met in a reasonable, effective and efficient manner. This is a Business and Administration apprenticeship.
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
Opportunity: Trainee Claims Assistant
Location: Sharston
Sector: Claims
Salary: Minimum Wage (age dependent)
Job Specifications: You will be required to provide an effective administration service to Claims Negotiators (and Recovery Administrators if necessary) in order to ensure business needs are met. This is a Business and Administration apprenticeship.
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
Opportunity: Trainee Buyer
Location: Trafford Park
Sector: Healthcare
Salary: £10-£12k per annum
Job Specifications: Working in procurement you will be given the opportunity to learn a wide range of skills with a view to progressing on to a procurement qualification. The main duties and responsibilities of this role are obtaining samples from suppliers, receiving documents, product selection, providing support for the other members of the team. You will become involved in pricing of new products and range selection. This is Business and Administration apprenticeship.
Contact: Mike Ashworth 0161 480 8171 Mike@damartraining.com
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